Customer Success Supervisor (Kitchener, ON and Gatineau, QC)
Marsha began her career with Sani Gear in 2022 as an Administrative Assistant, quickly demonstrating a strong work ethic, attention to detail, and a commitment to excellent service. Her professionalism and ability to build strong relationships with clients and colleagues alike led to her promotion to Customer Success Supervisor in November 2025.
In this role, Marsha oversees all aspects of client communication, manages service requests, and ensures a smooth and efficient customer experience. Her leadership, reliability, and dedication to continuous improvement have made her an integral part of the team and a trusted point of contact for Sani Gear clients.