Melissa Derby

Customer Success Representative for Québec and Eastern Canada

(Gatineau, QC)

Melissa began her career with Sani Gear in 2023 as an Administrative Assistant and was quickly recognized for her organizational strengths and client-focused approach.

She has since transitioned into her current role as Customer Success Representative , where she supports the team by managing client communication, coordinating pickups and deliveries through Sani Gear’s van programs, following up on quotes, entering new client information, and preparing waybills.

With more than a decade of customer service experience, Melissa brings professionalism, reliability, and efficiency to every task, ensuring clients receive seamless support and making her a valuable part of the Sani Gear team.